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Return Policy

Returns Policy

 

We stand by the quality of our products, but we understand things don’t always go as planned. We offer a 5-year guarantee on material defects and a 1-year warranty on installation done by our certified professionals.

  • To initiate a return, please contact us within 14 days of receiving your order.
  • Items must be unused and in their original packaging.
  • Custom orders and samples are non-returnable unless there is a material defect.

If your product arrives damaged or defective, we will provide a replacement at no additional cost. Refunds, when applicable, will be processed within 7-10 business days.